Support Center

How to connect to a laboratory

Last Updated: Oct 11, 2016 09:06PM EDT
In order to send cases to your laboratory through the EasyRx system, you must make a connection to a lab.

You can connect to an EasyRx lab and/or invite a lab outside the EasyRx network to join at no-cost. Click the "Labs" tab at the top of the screen. Under "my labs" you will see a list of the labs your connected to and a list of EasyRx labs. You can choose "Connect to this lab" to request that the lab approve you to submit prescriptions to them. You may contact that lab to see the progress of the approval. For non-easyrx labs, simply click the "Invite Lab" button and provide as much information as possible for that lab. EasyRx will approve the request after screening to make sure the lab exists. The lab must then create an EasyRx lab account. Be aware that EasyRx Lab accounts have their own plans and pricing, the most basic (our lab Per Script plan, which is free). Please contact EasyRx if you would like a one of our teammates to demo and showcase EasyRx Lab benefits to help them get onboard. Once your requests are approved, you will see them listed under "my labs". When prescribing a case, your selected labs will available to choose.

Here are a couple more ways to make connections.

1. Upon Sign up

Upon signing up for your account, you can choose a primary lab and you will automatically connect to that lab without the labs verification.

2. An account setup by your lab

If an EasyRx powered lab creates your account, you will receive an username and password for the system. You will also have an automatic connection to that lab upon submission of Rx's.

3. From within your account

If you have an EasyRx account and need to connect to labs, login into your account, and along the top navigation bar, click "LABS".  You will see a list of the labs you are connected with and EasyRx labs to connect to.  You can ONLY connect to EasyRx powered labs using this section.  If the lab you are looking for does not exist, you can request a lab to be added to your list of available labs by clicking the "Request Lab" button. This will send an email to the lab inviting them to join EasyRx Lab. 

To connect to a lab, simply click on the icon to the right of the lab.  The lab will be notified that a request is pending for approval. Once approved by the lab, their name will be available to choose from in the "Create Rx" screen where you are able to choose a lab to submit to.  

For more information please watch this tutorial.

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